Tibika aimed to launch an intuitive online platform that enables patients to easily discover and book appointments at nearby medical facilities. The core objectives included offering a seamless user experience, real-time service availability, secure booking capabilities, and personalized access to a broad range of healthcare providers.
Strategic Approach
Client Category
Tibika Medical
1. Location-Based Facility Discovery
By leveraging geolocation technology, the platform helps users identify nearby hospitals, clinics, diagnostic centers, and pharmacies. This feature enhances patient convenience by enabling quick access to healthcare providers in their vicinity.
2. Detailed Medical Facility Listings
Each medical facility listed on the platform includes detailed information such as available services, operating hours, contact details, and current appointment availability. This comprehensive directory empowers users to make informed choices.
3. Intelligent Search with Custom Filters
Advanced search tools allow users to filter results based on specific medical services, location, provider ratings, availability, and more. This enables patients to find the most relevant facility tailored to their healthcare needs.
4. Secure Appointment Booking & Payment
The platform provides a secure environment for patients to schedule appointments and complete payments online. Patient information, including medical history, is handled with strict confidentiality, and integrated payment gateways ensure safe transaction processing.
5. Real-Time Availability & Appointment Reminders
With live data syncing, users can view real-time availability of medical services. Automated reminders enhance the overall experience by reducing missed appointments.
The platform launched successfully and was well-received for its ease of use and comprehensive features. Patients benefited from faster access to medical services, while healthcare providers gained a reliable channel for managing appointments. The platform not only improved service accessibility but also helped digitize healthcare operations efficiently, with potential for nationwide scalability.